Frequently Asked Questions

What to Ask a Mobile Windshield Repair & Replacement Company

Have questions about auto glass repair service? We’ve been proudly providing windshield repair in Austin for over 20 years. Take a look at our most frequently asked questions to address any concerns you may have. Even if you don’t choose us, it’s our hope that this list can also serve as a reference on questions to ask a mobile windshield repair company to find a high quality service.

If you still need questions answered, feel free to contact us. We’d love to hear from you!

Lifetime guarantee on labor! If anything was wrong with our installation, we’ll fix it anytime, no questions asked. We also offer free chip repair for up to one year after installation of new glass.

If your windshield needs to be recalibrated, we are happy to direct you on how to get it done. Just ask. We are not responsible for recalibration in cases where it might be needed but can help you get it done. What is recalibration? Many windshields on modern cars are more advanced than you might think. They can have various types of technology embedded in them, such as advanced driver assistance systems. These may require various machinery that wouldn’t be practical to bring along for a mobile windshield replacement service. But we won’t leave you hanging! We have trusted providers throughout the Austin area that we’re happy to point you to. Our go-to provider is a mobile service that can calibrate windshields on most vehicles. All that said, 90% of the time it’s not needed. Many manufacturers will recommend it every time, but this is mostly to earn the dealerships extra income. Again, we can help you figure this out, even if we need to connect with our preferred partner.

We understand you want to feel safe and have this hassle taken care of as soon as possible. In most cases, we can get to your repair same day or the following day. We always try to answer immediately. If you reach out during a job, we will respect that job and wait to get back to you until it’s over. But you can usually respect a reply in no more than a few hours, if not immediately.

We specialize in windshield repair and replacement and other vehicle glass repair and replacement, such as door glass. In a nutshell, we know how to expertly repair and replace any glass on your vehicle! Check out our services page for more details.

Nothing! We’ll come to you for free.

Yes, we match your current glass with a high-quality replacement that will match or exceed the appearance and quality of what you had before. With decades of experience in this space, we know all the Original Equipment Manufacturers (your vehicle’s make) and aftermarket suppliers. We know which are the best, which vehicles have aftermarket options that are just as good as the OEMs’ parts, and which would be best to stick with OEM.

No! We do work on all makes and models, from brand-new Range Rovers to your high school station wagon. Every vehicle has a job to do and we’re not above helping you get any vehicle back on the road with new or repaired glass.

Good work is valuable, and we take pride in what we do and the quality of our work. That pride and dedication to quality will show in the work we do for you. That said, we always provide value for your hard-earned dollars. Our prices are middle of the road among local providers and slightly lower than our national competitors. We’re not the cheapest and certainly not the priciest, BUT what we promise is the best price available for the top-quality of work. You work hard for your money just like we do, and we believe in putting people over profits. While we may not offer bargain-bin pricing, we offer the BEST VALUE, bar none.

No! After your repair is complete, you are free to drive and expose your car to the elements without fear of leaks. On the very low chance of an issue, we’ll not only fix it for free, we’ll get out to you with extreme haste to fix the issue, rain or shine.

Sometimes, we only recommend OEM glass (made by your car’s manufacturer instead of an aftermarket provider) when we think it’s valuable and necessary to maintain the aesthetic and quality of the vehicle. OEM glass is more expensive, especially for niche manufacturers like VW and Lexus. Whereas other providers may offer you the lowest price just to get your business, such companies will generally fail to let you know (if they even know themselves) that there may be quality issues. You’ll never have that experience with us.

Have other questions about our mobile windshield replacement or repair services? Anything we didn’t cover?

We’d love to hear from you! Contact us with any and all questions.

Auto Glass Repair From Folks Who Care

If you need mobile auto glass repair or replacement in Austin, Safeview offers friendly, fast, fair, and affordable service you can trust. It’s the best value in the business, bar none!

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Best Value in the Austin Area. Competitive prices, unmatched quality.